Paralegal III – Public Benefits Team – Austin

TRLA’s Public Benefits Team represents clients in administrative proceedings before the

Texas Health and Human Services Commission, the Social Security Administration, and the Department of Veterans Affairs.  TRLA has an opening for a paralegal to join this team in TRLA’s Austin office.


The primary duties and activities of this position may include the following:

  1. Provide direct representation of clients in administrative or judicial proceedings as Person-in-Charge of individual cases
  2. Maintain a client caseload, exercising the independent professional judgment required of an advocate on all aspects of each individual case
  3. Operate under the supervision of a Team Manager or Branch Manager
  4. Conduct eligibility and substantive interviews in person and by telephone, which interviews may at times take place outside the regular office setting;
  5. Provide basic information and referrals to applicants, including those ineligible for services;
  6. Interview clients and witnesses;
  7. Conduct follow-up of assigned cases, including investigating facts and researching law;
  8. Serve process and subpoenas;
  9. Prepare legal documents;
  10. Notarize legal documents;
  11. Attend and participate in community group meetings and educational forums to conduct intake and make community legal education presentations;
  12. Prepare legal educational materials;
  13. Translate;
  14. Maintain accurate and complete client files and administrative records, including data entry into client database and other requirements, such as timekeeping;
  15. Prepare administrative reports required by TRLA;




  1. Fluency in English and Spanish, both written and oral;
  2. Verbal, reading, and writing skills sufficient to comprehend administrative law  manuals and to adequately advocate on behalf of clients;
  3. Ability to travel