Support Staff Openings

To be considered for any of the positions listed below, please email a cover letter, resume and references to employment@trla.org. For more information, please contact S. Monica Bustamante, Recruitment Coordinator (915) 585-5105.

Legal Secretary - el paso

(Mar. 13, 2019) A Legal Secretary is needed for TRLA-El Paso. The Legal Secretary will be recruited, hired and assigned by the Branch Manager, and be subject to discipline or removal according to the standard employment policies applicable to all TRLA secretaries.

Responsibilities:

• Drafting, editing, formatting and printing legal documents, correspondence and reports in Microsoft Word;

• Scanning, faxing and filing documents;

• Managing incoming and outgoing mail, faxes and telephone calls;

• Managing case file records on the TRLA Client Tracking System, the custom-written case management system, as well as the hard copy files;

• Managing and purchasing supplies, office equipment and furnishings; and,

• Miscellaneous administrative duties, including time sheets for payroll, travel reimbursement requests, and docket maintenance.

Minimum qualifications:

• Proficiency in the Windows operating system, Microsoft Word and Excel applications, and computer data entry;

• Bilingual in English and Spanish;

• Six months’ experience as a legal secretary.

PARALEGAL ii - Austin (family detention project)

(Mar. 8, 2019) Texas RioGrande Legal Aid has recently been funded by the Jones Day law firm to help it provide pro bono legal services to refugees detained in an Immigration and Customs Enforcement jail in Laredo, Texas. TRLA seeks a Paralegal to work with asylum applicants, most of whom are women from Honduras, Guatemala and El Salvador. They are fleeing from the highest levels of violence in the Western Hemisphere, but after a perilous journey are promptly jailed upon crossing the Rio Grande and seeking asylum. The vast majority of the detainees have suffered traumatic experiences, including sexual assaults, robbery, extortion, and other acts of violence, in Central America or on the trip north. During their confinement in the Laredo facility, the inmates are subjected to a “credible fear interview” before a USCIS asylum officer, the first step in the asylum process. Almost none of the refugees are able to navigate the process without the professional assistance of trained lawyers and paralegals.

Jones Day, a major international law firm, has undertaken focused pro bono representation of the detainees in the Laredo facility. The firm will be bringing partners, associates and support staff from offices all over the nation to provide extended representation to asylum applicants from the initiation of the process to its ultimate conclusion. The emphasis in Laredo is on the first step in that process – passing the credible fear interview. Follow-up representation will be pursued by Jones Day lawyers from its 18 US offices. The firm has asked TRLA, the general legal services provider in Southwest Texas, to support its pro bono efforts by providing on-the-ground services inside the facility

Duties:

All candidates should possess a sense of urgency to protect asylum-seekers from deportation, empathy, and the ability to stay calm in the midst of crisis. The paralegals will work under the supervision of a lawyer inside the Laredo detention facility, performing the following duties:

• Conduct intake interviews with new clients, including eligibility screening;

• Develop specialized knowledge of asylum law and expedited removal;

• Prepare individuals for credible and reasonable fear interviews with a USCIS Asylum Officer;

• Prepare individuals who seek Immigration Judge review of a negative decision by an Asylum Officer;

• Support clients who request release on bond after a positive credible or reasonable fear determination;

• Draft declarations and gather evidence, including country conditions, that supports an individual’s eligibility for asylum;

• Prepare filings for court;

• Communicate with stakeholders, including Immigration and Customs Enforcement and the United States Citizenship and Immigration Services;

• Communicate with clients and their loved ones;

• Provide Know-Your-Rights presentations;

• Collaborate with current community partners and form new partnerships;

• Create legal educational materials;

• Support and collaborate with local and national volunteers;

• Maintain accurate and complete client files and administrative records;

• Prepare administrative reports;

• Provide translation and interpretation; and

• Provide legal information and referrals.

Required Qualifications:

• Fluency in English and Spanish

• College degree

• Excellent oral and writing skills

• Ability to work independently and as a part of a team

• Flexibility to work evenings and weekends and accommodate an irregular work schedule

• A proven commitment to supporting vulnerable immigrant populations

Preferred:

• Dedication to and experience in serving low-income populations

• Experience working with survivors of trauma

• Experience coordinating or participating in volunteer-based projects

How to Apply and Related Timelines:

Applicants should email a cover letter, resume, and three references with “Paralegal Position - Family Detention Project” in the subject line, to the following individual:

To: Monica Bustamante, Recruitment Coordinator, at employment@trla.org

The consideration of candidates is ongoing and will continue until the position is filled. The position is available immediately, although the start date is somewhat negotiable.

Paralegal II - Austin

(Mar. 7, 2019) TRLA-Austin has an opening for a Paralegal II. The primary duties and activities of a Paralegal II may include the following and any other case-related activities and duties consistent with assisting attorneys in the practice of law:

  1. Conduct eligibility and substantive interviews in person and by telephone, which interviews may at times take place outside the regular office setting;

  2. Provide basic information and referrals to applicants, including those ineligible for services;

  3. Interview clients and witnesses;

  4. Conduct follow-up of assigned cases, including investigating facts and researching law;

  5. Serve process and subpoenas;

  6. Prepare legal documents;

  7. Oversee legal clinics;

  8. Notarize legal documents;

  9. Attend and participate in community group meetings and educational forums to conduct intake and make community legal education presentations;

  10. Prepare legal educational materials;

  11. Translate;

  12. Maintain accurate and complete client files and administrative records, including data entry into client database and other requirements;

  13. Prepare administrative reports required by TRLA;

  14. Any other duties required by the branch or team manager.

Qualifications:

1. Bilingual in English and Spanish.

2. Possess verbal, reading and writing skills

Click here to apply.

SMLS FARMWORKER PARALEGAL-NASHVILLE, tN

(Feb. 15, 2019) Southern Migrant Legal Services (SMLS), A Project of Texas RioGrande Legal Aid, Inc., seeks a full-time, year-round paralegal for its Nashville office. The paralegal must be fluent in written and spoken English and Spanish. Preference will be given to applicants with a demonstrated commitment to social justice, especially in the areas of workers and immigrants’ rights. Duties include (but aren’t limited to): assisting attorneys with litigation preparation; conducting outreach in rural areas (especially during evenings and weekends); performing client intakes; preparing community legal education materials and conducting Know Your Rights presentations; investigating cases; communicating with community organizations, the media and other service providers; referring individuals to other agencies and private attorneys and any other duties as necessary. Applicants must have a valid driver’s license. Applicants must be willing and able to travel extensively, overnight, especially during the spring and summer months. Proficient word processing, internet, and office skills are also required.

Organizational Background: Southern Migrant Legal Services (“SMLS”) is a project of Texas RioGrande Legal Aid, Inc. (“TRLA”), one of the nation’s largest nonprofit corporations that provides civil legal services to eligible, low-income persons. TRLA is one of the nation’s premier law firms in representing migrant and seasonal farmworkers, with over 30 years of experience in zealous, fearless, and effective advocacy. Opened in Nashville in 2001, SMLS provides free employment-related legal services to seasonal and migrant farm, poultry, catfish, nursery, and forestry workers in Alabama, Arkansas, Kentucky, Louisiana, Mississippi, and Tennessee.

Most of SMLS’s work is employment litigation in federal court. SMLS’s litigation has included representation of farmworkers (including victims of labor trafficking) with claims under the Migrant and Seasonal Agricultural Worker Protection Act (AWPA), the Fair Labor Standards Act (FLSA), Title VII of the Civil Rights Act, the Age Discrimination in Employment Act (ADEA), the Family and Medical Leave Act (FMLA), the Trafficking Victims Protection Act (TVPRA), 42 U.S.C. § 1981, 42 U.S.C. § 1983, the federal H-2A program, and state contract, wage-and-hour, and tort law. SMLS also assists victims of labor trafficking and severe workplace crimes to obtain immigration relief.

How to Apply: Email a cover letter, resume (listing all relevant experience with start and end dates of employment) and three professional references (from prior supervisors) to Monica Bustamante (TRLA Employment Coordinator) at employment@trla.org and SMLS Managing Attorney, Caitlin Berberich, at cberberich@trla.org.

Pay and Benefits: Salary is commensurate with experience and based upon a 40-hour workweek (although occasional overtime (with overtime compensation) may be required.) TRLA is an equal opportunity employer that seeks a diverse workforce. TRLA offers a benefits package that includes various paid vacation and sick leave days (including all federal holidays); medical, dental, and disability coverage; life insurance; and a retirement plan. All necessary, work-related travel expenses are paid for by TRLA, based upon applicable federal reimbursement rates. TRLA has a unionized workforce (membership is optional).

Application Deadline: Position open until filled, with preferred start date as soon as possible.

inFORMATION TECHNOLOGY II - digital coordinator, Austin

(Feb. 5, 2019) The Information Technology II position is supervised by the Director of Information Technology. Primary duties and responsibilities include:

  • Design, manage, and maintain Texas RioGrande Legal Aid’s website.

  • Use visual design skills to conceptualize, create and produce visually appealing designs for the organization, such as graphics, infographics, and video.

  • Implement brand consistency across communication collateral, including elements for the organization as a whole, as well as for specific initiatives and programs.

  • Assist the Development Team, Communications Director, and Director of Analytics with design and content development needs.

  • Assist staff with design and development of newsletters, event invitations, and other promotional materials.

  • Other duties as assigned.

    Preferred qualifications:

  • Bachelor’s degree in Marketing, Communications, Graphic Design or related field.

  • Two to five years’ related experience.

  • 2+ years of experience in graphic design, web development, and social media management.

  • Ability to design using Adobe Creative Suite (Photoshop, Illustrator, XD, InDesign).

  • Strong knowledge of Squarespace.

  • Solid understanding of user interface, visual design, site architecture, and web page optimization techniques as well as a strong understanding and appreciation of Web Standards and Web Accessibility principles.

  • Proficiency with basic digital photography and video shooting and editing.

  • Knowledge of HTML and CSS or other web development

Click here to apply.

Information Technology II – Senior Help Desk Specialist – San Antonio

(Jan. 22, 2019) The Information Technology II position is supervised by the Director of Information Technology. Duties include, but are not limited to, the following:

  • On-site desktop support;

  • Remote desktop support via email, phone and remote access software;

  • Software / Hardware installation and support;

  • Documenting, tracking and monitoring issues to ensure a timely resolution;

  • Resolving routine Client Management System (CMS) issues;

  • Resolving Polycom, Ringcentral and Office@Hand VOIP issues.

  • Resolving Proofpoint, Office 365, and any email related issues;

  • Resolving routine local area network, wide area network issues, Wi-Fi and printing issues;

  • Research and evaluation of new software / hardware products & technologies;

  • Maintaining domain, CMS, and email users;

  • Assisting fellow IT staff as needed;

  • Assist with Office 365 migration;

  • Assist with LegalServer migration in creating forms, letters, and custom fields.

  • Any other duties required by the Director of Information Technology.

Qualifications:

  • Graduation from a computer science, MIS, or a technical area of study and minimum of 3 years of work experience, with strong technical experience in diagnosing desktop computer and server issues and replacing basic hardware (degree and/or certifications preferred);

  • Working knowledge of standard web technology, network administration technologies, office productivity suites, desktop operating systems, electronic mail, Office 365, Office@Hand or Ringcentral VOIP & anti-virus software;

  • Working knowledge of Windows 2012 server operating system;

  • Able to travel to remote offices, as needed;

  • Creative, self-motivated individual with capacity to learn and grow professionally;

  • Well-organized, able to manage multiple priorities, with demonstrated ability to communicate orally and in writing and with an ability to satisfy a diverse customer

Click here to apply.

Accountant I - Mercedes

Accountant I works under the direct supervision of the Accounting Operations Manager and the general supervision of the Chief Financial Officer. The primary responsibilities are:

  • Assists in preparing necessary schedules required for annual audit.

  • Codes vouchers, invoices and claims for payment.

  • Has primary responsibility for preparing and entering data to the general ledger.

  • Verifies computer printouts for accuracy.

  • Pays travel, mileage, travel advance and out of pocket expenses.

  • Prepares bank deposit slips.

  • Responsible for all the accounting functions for TRLA pension plan including loans.

  • Performs any other duties as required by the Chief Financial Officer.

Qualifications:

  • A Bachelor’s of Business Administration Degree in Accounting or Finance, or equivalent work experience.

  • Proficient in Microsoft Office (Word, Excel); strong computer skills.

  • Bilingual in English and Spanish preferred.

To apply, email a cover letter, resume and references to employment@trla.org.  

Paralegal III – Austin

(Jan. 16, 2019) TRLA-Austin has an opening for a Paralegal III. The primary duties and activities of a Paralegal III may include the following:

• Provide direct representation of clients in administrative or judicial proceedings as Person-in-Charge of individual cases;
• Maintain a client caseload, exercising the independent professional judgment required of an advocate in all aspects of each individual case;
• Operate under the supervision of a Team Manager or Branch Manager;
• Conduct eligibility and substantive interviews in person and by telephone (interviews may at times take place outside the regular office setting);
• Provide basic information and referrals to applicants, including those ineligible for services;
• Interview clients and witnesses;
• Conduct follow-up of assigned cases, including investigating facts and researching law;
• Serve process and subpoenas;
• Prepare legal documents;
• Notarize legal documents;
• Attend and participate in community group meetings and educational forums to conduct intake and make community legal education presentations;
• Prepare legal educational materials;
• Translate;
• Maintain accurate and complete client files and administrative records, including data entry into client database and other requirements, such as timekeeping;
• Prepare administrative reports required by TRLA;
• Any other duties required by the Branch or Team Manager.

Qualifications:

• Bilingual in English and Spanish;
• Possess verbal, reading and writing skills sufficient to comprehend administrative law manuals and adequately advocate on behalf of clients.

Paralegal III – Laredo

(Dec. 21, 2018) TRLA-Laredo has an opening for a Paralegal III.  The primary duties and activities of a Paralegal III may include the following:

  • Provide direct representation of clients in administrative or judicial proceedings as Person-in-Charge of individual cases

  • Maintain a client caseload, exercising the independent professional judgment required of an advocate on all aspects of each individual case

  • Operate under the supervision of a Team Manager or Branch Manager

  • Conduct eligibility and substantive interviews in person and by telephone (interviews may at times take place outside the regular office setting);

  • Provide basic information and referrals to applicants, including those ineligible for services;

  • Interview clients and witnesses;

  • Conduct follow-up of assigned cases, including investigating facts and researching law;

  • Serve process and subpoenas;

  • Prepare legal documents;

  • Notarize legal documents;

  • Attend and participate in community group meetings and educational forums to conduct intake and make community legal education presentations;

  • Prepare legal educational materials;

  • Translate;

  • Maintain accurate and complete client files and administrative records, including data entry into client database and other requirements such as timekeeping;

  • Prepare administrative reports required by TRLA;

  • Any other duties required by the Branch or Team Manager.

Qualifications:

  • Bilingual in English and Spanish.

  • Possess verbal, reading and writing skills sufficient to comprehend administrative law manuals and to adequately advocate on behalf of clients.